PRODUCTS

Pitchside.art Privacy Policy

This Privacy Policy outlines how Pitchside.art ("we", "our", or "Site") collects, uses, and shares your Personal Information when you visit or make a purchase from our website.

Personal Information Collection

When you visit Pitchside.art, we collect certain information about your device, interactions with the site, and details required to fulfill your orders. This information, which can uniquely identify you, is termed "Personal Information".

Device Information

Examples: Web browser version, IP address, time zone, cookie information, pages viewed, search terms, and site interactions.
Purpose: To optimize site performance and improve user experience through analytics.
Method of Collection: Automatically through cookies, log files, web beacons, tags, and pixels.

Order Information

Examples: Name, billing and shipping addresses, payment information (including credit card details), email address, and phone number.
Purpose: Processing payments, order fulfillment, risk and fraud screening, communication, and marketing (based on your preferences).
Method of Collection: Provided directly by you.
Shared With: Shopify (payment processor), shipping carriers, product suppliers, and email marketing platforms.

Minors

Pitchside.art is not intended for individuals under 18. We do not knowingly collect information from minors. If you're a parent or guardian who believes your child has provided us with Personal Information, please contact us for immediate removal.

Sharing Personal Information

We share your Personal Information with trusted service providers to complete transactions, deliver orders, and optimize our services. Examples include:

Shopify: Powers our online store. Shopify Privacy Policy.
Shipping Carriers: For order delivery.
Suppliers: If your order involves custom-made products.
Email Marketing Providers: To manage communication effectively.

We may also share Personal Information to comply with applicable laws and regulations.

Behavioral Advertising

We use your information to deliver targeted advertising we believe is relevant to you:

Google Analytics: Google Privacy Policy. Opt-out here.
Advertising Partners: Information about site interactions and purchases may be shared with advertising platforms to improve targeting.

You can opt-out of targeted advertising through:

Lawful Basis (GDPR)

If you reside in the European Economic Area (EEA), we process your Personal Information based on:

Your explicit consent.
Contractual necessity (to fulfill orders).
Compliance with legal obligations.
Legitimate interests that do not override your rights.

Data Retention

We retain your Personal Information for record-keeping and until you request deletion. To exercise this right, contact us using details provided below.

Automatic Decision-Making

We do not engage in fully automated decision-making processes with significant legal effects. However, Shopify employs limited automated decision-making to mitigate fraud, without significantly impacting your rights.

Your Rights

EEA residents have the right to access, correct, or erase their Personal Information. Please contact us to exercise these rights. Your data may be processed outside the EEA, including in Canada and the United States, in compliance with GDPR. Shopify GDPR Information.

Cookies

Cookies enhance your browsing experience by remembering preferences and actions. Types of cookies we use include:

Essential Cookies: Necessary for site functionality (e.g., shopping cart).
Analytical Cookies: Track site usage to optimize performance.

Cookie lifespan varies from session-based (temporary) to persistent (up to two years). You can manage or disable cookies through your browser settings, though this may affect site functionality.