PRODUCTS
Shipping & Delivery Policy
At PITCHSIDE.art, all our products are made after order. This means each item is produced especially for you after you place your order—helping us reduce waste and keep our production thoughtful and sustainable.
Production & Fulfillment Time
Orders are typically produced and ready to ship within 2–5 business days. Once your items are fulfilled, you will receive a tracking link by email.
Estimated Shipping Times
- Europe: 3–7 business days
- USA & Canada: 4–8 business days
- Rest of the world: 7–15 business days
Please note: These are estimated delivery times. Actual arrival may vary depending on your location and local postal services.
Split Shipments
If you order multiple items—such as a T-shirt, a poster, and a coaster—please note that your order may arrive in separate packages. This is because we use different production partners and fulfillment locations, which helps us deliver faster and keep costs low.
Good to know: You will only be charged once for shipping, even if your order ships in multiple packages.
Customs Duties & Import Taxes
Depending on your shipping destination, your order may be subject to customs duties, taxes, or import fees upon delivery. These charges are not included in your order total and must be covered by the customer.
PITCHSIDE.art is not responsible for customs delays or additional fees imposed by local authorities.
Some examples:
- EU customers: No customs duties when shipped within the EU
- UK, Norway, Switzerland, etc.: Local import duties may apply
- Outside Europe (e.g. USA, Canada, Australia): Customs rules vary by country